Product description

Hydraulic trolley jacks 1350kg, 1550kg and 1850kg

See a list of details to help identify the product

Reason the product is recalled

The warning notice "Use only on hard level surfaces do not get under a vehicle that is only supported by a trolley jack - use support stands" was not included on the trolley jacks. As required by AS/NZS 2615:1995 standard.

The hazards to consumers

Due to the incorrect labelling consumers could misuse product.

What consumers should do

Contact Mocare Aust on 08 8340 0966 and we will arrange either:
* a new sticker for the trolley jack providing the warning notice
* replacement of trolley jack with a new trolley jack with the correct warning label
* refund the purchase price of the trolley jack upon the goods being returned.

Details to help identify the product

Supplier running the recall

R King Enterprises Pty Ltd trading as Mocare Australia

Who sold the product

Automotive retail outlets

Identifying product features

TJ1850, TJ1550, TJ1350, TJ1350PC, TJ1550PC Batch #808

Identifying numbers

Other identifying numbers

TJ1850, TJ1550, TJ1350, TJ1350PC, TJ1550PC
Batch #808

Dates available for sale

-

Where the product was sold

New South Wales
South Australia
Victoria
Western Australia

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2009/10957 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.