Product description

Safety gate latch utilised in a variety of fencing applications, including swimming pools and child care enclosures

See a list of details to help identify the product

Reason the product is recalled

The magnet may detach from the gate and allow the gate to remain open.

The hazards to consumers

If the gate does not close, children may gain access to unsafe areas, such as swimming pools, posing a potential drowning hazard.

What consumers should do

Consumers should contact Trio Group Australia to obtain a replacement striker together with replacement instructions.

For further information, please contact Trio Group Australia via email at sales@trioaustralia.com.au or phone 08 8262 5055.

Details to help identify the product

Supplier running the recall

RMD Industries Pty Ltd (trading as Downee)

Who sold the product

The latch was sold by RMD Industries Pty Ltd (trading as Downee) to resellers, fence manufacturers and hardware stores. There were also a small percentage of trade counter cash sales.
Recall now handled by Trio Group Australia Pty Ltd.

Identifying product features

DPL1000, DPK1100, DPK1200, DPK2000, DPK2100 BTPL100 BTPGK200 Items recalled have either an orange Downee logo or white Guardian logo on the front

Identifying numbers

Other identifying numbers

DPL1000, DPK1100, DPK1200, DPK2000, DPK2100 BTPL100 BTPGK200 Items recalled have either an orange Downee logo or white Guardian logo on the front

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2013/13865 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.