Product description
Electric Hoverboard Balance Scooter
See a list of details to help identify the product
Reason the product is recalled
The battery chargers supplied with the Electric Hoverboard Balance Scooter are not approved for Australia and may not comply with the Australian electrical safety standards.
The hazards to consumers
There is a potential risk of electric shock and/or fire.
What consumers should do
Stop using the product and charger immediately, switch the power off at the socket outlet and unplug it.
Consumers will be emailed directly with further instruction and are encouraged to contact Top Buy Customer Service on 02 8081 0916 to arrange for the product to be picked up free of charge and return for a full refund.
For further information: Please direct all calls and any queries concerning this recall to the TopBuy Customer Service - 02 8081 0916
https://www.topbuy.com.au/ContactUs.aspx?cid=10
Consumers will be emailed directly with further instruction and are encouraged to contact Top Buy Customer Service on 02 8081 0916 to arrange for the product to be picked up free of charge and return for a full refund.
For further information: Please direct all calls and any queries concerning this recall to the TopBuy Customer Service - 02 8081 0916
https://www.topbuy.com.au/ContactUs.aspx?cid=10
Details to help identify the product
Supplier running the recall
TopBuy Australia
Who sold the product
Top Buy Pty Ltd - sold prior to 20 November 2015
Top Buy Brand - Owned by Ozsale Pty Limited ABN 11 118 610 987 - sold after 20 November 2015
Top Buy Brand - Owned by Ozsale Pty Limited ABN 11 118 610 987 - sold after 20 November 2015
Identifying product features
All variations of the Electric Hoverboard Balance Scooter (Smart Self Balance Electric Skateboard) sold on Topbuy.com.au.
Identifying numbers
Other identifying numbers
All variations of the Electric Hoverboard Balance Scooter (Smart Self Balance Electric Skateboard) sold on Topbuy.com.au.
Dates available for sale
-
-
-
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15357 when contacting a regulator about this recall.
Recall and remedy questions
Contact Consumer Affairs and Fair Trading (TAS) if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.