Product description
5 metre orange and black coloured extension lead. The affected model can be identified by Detroit LA020C marked on the plug and Detroit LA023C marked on the socket.
See a list of details to help identify the product
Reason the product is recalled
The product does not comply with the Australian standard AS/NZS 3199:2020 Approval and test specification – Cord extension sets. The connections in the extension lead may come loose resulting in the plug overheating or catching fire.
The hazards to consumers
Risk of electric shock, fire or burns causing serious injury and property damage.
What consumers should do
Consumers should immediately stop using the extension lead and return it to their closest Total Tools store for a full refund.
For more information, please contact Total Tools by phone 03 9261 1900 or email Recalls@TotalTools.com.au.
Details to help identify the product
Supplier running the recall
Who sold the product
Total Tools stores and Total Tools online store.
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19748 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
