Product description
The product is designed to engage in the event of a caravan becoming completely dislodged and separated from the tow vehicle, at which time it engages the caravan's brakes to help arrest the movement of the caravan.
See a list of details to help identify the product
Reason the product is recalled
Some of the switches have been found to not work correctly (intermittently).
The hazards to consumers
If the unit fails, the distance the caravan takes to stop could be longer and the caravan may potentially collide with persons or property, causing injury and/or damage.
What consumers should do
All owners of the affected caravan owners have been notified and requested that they contact their nearest authorised dealer to arrange a time for inspection and if required, replacement of the unit.
All units presented to authorised dealerships will be inspected, tested and if found to be faulty, replaced immediately.
All units presented to authorised dealerships will be inspected, tested and if found to be faulty, replaced immediately.
Details to help identify the product
Supplier running the recall
Wireless Automation Systems
Who sold the product
Jayco Caravans
Coast to Coast
Coast to Coast
Identifying numbers
Other identifying numbers
ts1000/ts2000
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/16154 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
