Product description
Trek 720 Disc bicycles (model years 2015, 2016 and 2017), and
Bontrager Approved TLR Disc 700C 24H Black aftermarket front and rear bicycle wheels sold for installation on other bicycle models
Bontrager Approved TLR Disc 700C 24H Black aftermarket front and rear bicycle wheels sold for installation on other bicycle models
See a list of details to help identify the product
Reason the product is recalled
The front brake caliper could engage with a broken spoke, causing the rider to lose control of the bicycle.
The hazards to consumers
If the rider loses control of the bicycle, the rider may fall and be injured.
What consumers should do
Consumers with the affected Trek model bicycles or bicycle wheels should stop using their bicycle and take it to a Trek retailer for inspection and repair immediately. Affected bicycles will be fitted with replacement wheels and owners of aftermarket wheels will receive a replacement wheel.
Consumers will also receive a coupon worth AUD $120 to spend at Trek retailers on Trek or Bontrager products.
For more information, phone 02 6173 2400 (Mon-Fri 8.30am to 5.30pm AEST) or visit www.trekbikes.com
Consumers will also receive a coupon worth AUD $120 to spend at Trek retailers on Trek or Bontrager products.
For more information, phone 02 6173 2400 (Mon-Fri 8.30am to 5.30pm AEST) or visit www.trekbikes.com
Details to help identify the product
Supplier running the recall
Trek Bicycle Corporation (Australia) Pty Ltd
Who sold the product
Trek bicycle retailers
Identifying product features
Identifying numbers
Other identifying numbers
see attached list - serial numbers
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/15861 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
