Product description

This product is mainly used by healthcare professionals. However, it may also be used by patients or carers at home, to assist in urinary catheterisation or other applications.

See a list of details to help identify the product

Reason the product is recalled

The product may not have been properly sterilised.

The hazards to consumers

Use of a product that may not have been properly sterilised could result in a local infection at the site it is applied.

What consumers should do

Immediately discontinue use of the product if the batch number begins with 7, 8, 9 or 0. Contact your doctor if you have been using this product and have any concerns.

For information on return of the product, refunds/credit policy and replacement products please contact your place of purchase. For further information about the recall contact Medical Industries Australia Customer Service Monday to Friday 9am - 5pm on 02 9490 6200.

Healthcare professionals and patients are encouraged to report adverse events or side effects related to the use of these products to the Therapeutic Goods Administration (TGA).

Details to help identify the product

Supplier running the recall

Medical Industries Australia Pty Ltd (MIA)

Who sold the product

Consumers or carers may have purchased this product over the internet or from retailers who sell continence aids.

Identifying product features

Lot numbers beginning with 7, 8, 9 or 0

Identifying numbers

Other identifying numbers

Lot numbers beginning with 7, 8, 9 or 0

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2011/12752 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.