Product description
Ceiling fan with LED light.
Special Note: Trinidad ceiling fans without light are NOT affected by this notice.
Special Note: Trinidad ceiling fans without light are NOT affected by this notice.
See a list of details to help identify the product
Reason the product is recalled
When the diffuser (lamp cover) is removed from the fan access to live parts is possible if the ceiling fan light is turned on.
The hazards to consumers
Risk of electric shock.
What consumers should do
DO NOT REMOVE the lamp cover. There is no need to remove the fan from ceiling. Consumers should register their product with the Mercator warranty department who will arrange for the installation of a safety cover by a qualified electrician at no cost to the consumer.
For further information, please direct all calls and any queries concerning this recall to the Mercator Pty Ltd – Warranties department – 1300552255 or
warranty.administrator@mercator.com.au
For further information, please direct all calls and any queries concerning this recall to the Mercator Pty Ltd – Warranties department – 1300552255 or
warranty.administrator@mercator.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Retail Lighting Stores and Electrical wholesalers
Identifying product features
IDENTIFICATION (Located on the fan motor housing):
Mercator – Model no.
* FC428133BK
* FC428133WH
* FC428133WW
Identifying numbers
Other identifying numbers
IDENTIFICATION (Located on the fan motor housing):
Mercator – Model no.
* FC428133BK
* FC428133WH
* FC428133WW
Mercator – Model no.
* FC428133BK
* FC428133WH
* FC428133WW
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14899 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
