Product description

Combination hot air/water heater

See a list of details to help identify the product

Reason the product is recalled

The existing valve does not meet the requirements of Australian Standard AS4552 as there is no rating plate, or back up valve to prevent the release of unburnt gas.

The hazards to consumers

In some applications the release of unburnt gas may result in a potentially explosive mix.

What consumers should do

All consumers will be contacted individually. Alternatively consumers can contact Swift Group Australia directly to schedule repairs.

Details to help identify the product

Supplier running the recall

Swift Group Australia Pty Ltd

Who sold the product

Swift Group Dealers

Identifying product features

4E

Identifying numbers

Other identifying numbers

4E

Where the product was sold

New South Wales
Queensland
Victoria

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2014/14414 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Office of Fair Trading (NSW) - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.