Product description
Combination hot air/water heater
See a list of details to help identify the product
Reason the product is recalled
The existing valve does not meet the requirements of Australian Standard AS4552 as there is no rating plate, or back up valve to prevent the release of unburnt gas.
The hazards to consumers
In some applications the release of unburnt gas may result in a potentially explosive mix.
What consumers should do
All consumers will be contacted individually. Alternatively consumers can contact Swift Group Australia directly to schedule repairs.
Details to help identify the product
Supplier running the recall
Swift Group Australia Pty Ltd
Who sold the product
Swift Group Dealers
Identifying product features
4E
Identifying numbers
Other identifying numbers
4E
Where the product was sold
New South Wales
Queensland
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14414 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.

Product questions
Speak to the Office of Fair Trading (NSW) - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.