Product description
Tyre Sealant
See a list of details to help identify the product
Reason the product is recalled
A component of the tyre sealant in the batch number has exceeded its shelf life and as a result this batch of the product is defective. The batch has had a number of its binding gums break down and as a result this batch will not work as specified and may no longer seal punctures.
The hazards to consumers
Malfunction
What consumers should do
As a safety precaution, drivers of vehicles with the defective product should ensure they remain below a speed of 80 km/hr to ensure the minimisation of vibration, until such time as the product has ben replaced. Protex will notify in writing or by telephone each affected customer. Any customer with concerns should telephone Protex on 1300 776 839 to confirm if they have been affected. A time will be scheduled for all affected customers to remove the defective product using the mobile service at the customer's home or place of work. Once the defective product has been removed from their tyres, the installers will replace it with new Protex Tyre Sealant.
Details to help identify the product
Supplier running the recall
Protex Australia Pty Ltd
Identifying product features
Batch number 6101002.
Identifying numbers
Other identifying numbers
Batch number 6101002.
Dates available for sale
-
Where the product was sold
New South Wales
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2006/8741 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
