Product description

2 wheel drive electric off-road motorcycle
Available in black or white

Model Year 2021

114 affected motorcycles

See a list of details to help identify the product

Reason the product is recalled

A part of the wheel hub may loosen during operation causing the gear and hub motor to touch.

The hazards to consumers

If the gear and hub motor touch during use, this may cause the wheels motor to stop suddenly. This can increase the risk of an accident or injury to the driver or bystanders. In the event of a serious accident, this may result in death. 

What consumers should do

Consumers should stop riding the motorcycle immediately and contact their local authorised UBCO service dealer to arrange for an inspection and if necessary repair of the vehicle, free of charge.

Consumers can visit https://ubco.com/pages/dealer-locator for a full list of authorised UBCO service dealers

For further information, consumers can contact UBCO via phone call at 0407 849 281 or via email at supportAU@ubcobikes.com 

Details to help identify the product

Supplier running the recall

Who sold the product

Authorised UBCO dealers

Identifying product features

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

New Zealand

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2022/19437 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.