Product description

Steam mop for cleaning floors

See a list of details to help identify the product

Reason the product is recalled

A manufacturing fault in the heating element may allow electric current to track to earth, causing the house RCD to trip and switch off all mains power.

The hazards to consumers

Possibility of electric shock from the heating element.

What consumers should do

Immediately cease using the product and return it to the supplier.
For further information, consumers can email the supplier at: ultimateonlinedeals@hotmail or call 0418 264 689

Details to help identify the product

Supplier running the recall

Sunlovers Pty Ltd

Who sold the product

Ultimate-online-deals

Identifying product features

Model: XY518 Ultimate 1600 (decals on the body of the machine)

Identifying numbers

Other identifying numbers

Model: XY518
Ultimate 1600 (decals on the body of the machine)

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2011/12903 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.