Product description
UltraFlex Battery Energy Storage Device
48-4, 48-3 and 48-2
UltraFlex is a 48-volt, 20-kilowatt battery energy storage device that uses lead-acid battery technology. The UltraFlex can be integrated with other electrical equipment and renewable energy sources to create an energy storage system.
It includes up to 16 12-volt monoblocs with monitors, racking, control system and fusing. Up to four UltraFlex units can be connected in parallel.
48-4, 48-3 and 48-2
UltraFlex is a 48-volt, 20-kilowatt battery energy storage device that uses lead-acid battery technology. The UltraFlex can be integrated with other electrical equipment and renewable energy sources to create an energy storage system.
It includes up to 16 12-volt monoblocs with monitors, racking, control system and fusing. Up to four UltraFlex units can be connected in parallel.
See a list of details to help identify the product
Reason the product is recalled
The UltraFlex was not designed to independently protect itself or the user against excessive voltage, overheating, or excessive gassing when combined with particular other equipment in a system.
The hazards to consumers
Risk of fire and electrocution, which may lead to serious injury or death.
What consumers should do
Consumers should immediately contact Ecoult to arrange for the decommissioning and removal of the UltraFlex units by a licensed electrician. Ecoult will provide a refund and remove the UltraFlex units.
For further information, contact Ecoult by phone on 02 9241 3001, via email at info@ecoult.com or going to https://www.ecoult.com/contact
For further information, contact Ecoult by phone on 02 9241 3001, via email at info@ecoult.com or going to https://www.ecoult.com/contact
Details to help identify the product
Supplier running the recall
Identifying product features
Identifying numbers
Other identifying numbers
See attached serial number list of devices installed in residences
Dates available for sale
-
Where the product was sold
International
New South Wales
Northern Territory
Queensland
South Australia
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18375 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.