Product description

4 port USB charging station model UC 121 sold at Factorie stores.
The product comes in rose gold, black, silver and camo.
The product also has SAA-172037-EA marked on the rating label.

See a list of details to help identify the product

Reason the product is recalled

The product does not comply with relevant electrical safety standards and can overheat.

The hazards to consumers

Risk of fire and electric shock.

What consumers should do

Customers should immediately stop using the 4 port USB charging station and return it to any Factorie store for a full refund of the purchase price.

For more information, consumers can contact Factorie Store on 1800 420 176 Monday-Friday between 8am – 5pm AEST or email customerenquiries@cottonon.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Factorie Pty Ltd

Identifying numbers

Electrical approval number

SAA-172037-EA

SKU

5680028-01, 5680028-02, 5680028-03, 5680028-04

Other identifying numbers

PO 300659

Dates available for sale

-

Where the product was sold

Nationally
International

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/16673 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.