Product description
Surgipack Soft Hot/Cold Pack Large (Code 6230)
Surgipack Soft Hot/Cold Pack Small (Code 6231)
Surgipack Soft Reusable Eye Mask Hot/Cold Pack (Code 6234)
Surgipack Flexible Hot/Cold Pack (Code 6227)
Body Plus Reusable Cold-Hot Pack Regular Size (Code BP1001)
Body Plus Reusable Cold-Hot Pack Super Size (Code BP1002)
Surgipack Soft Hot/Cold Pack Small (Code 6231)
Surgipack Soft Reusable Eye Mask Hot/Cold Pack (Code 6234)
Surgipack Flexible Hot/Cold Pack (Code 6227)
Body Plus Reusable Cold-Hot Pack Regular Size (Code BP1001)
Body Plus Reusable Cold-Hot Pack Super Size (Code BP1002)
See a list of details to help identify the product
Reason the product is recalled
This batch of product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
The hazards to consumers
Potentially life-threatening or could cause a serious risk to health (Class I).
What consumers should do
If you have a SURGIPACKĀ® or BODY PLUSĀ® HOT/COLD do not use it. Please return the product to your place of purchase for a refund. If you have any enquiries please contact Tyco Healthcare Pty Ltd customer service on 1800 252 467.
Details to help identify the product
Supplier running the recall
T Kendall (A Division of Tyco Healthcare Pty Ltd
Identifying product features
ARTG number 99853
Identifying numbers
Other identifying numbers
ARTG number 99853
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2008/10302 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.