Product description
Two models. Model PHL768U; Serial numbers: 343 40424 to 438 40450. Model number: PHL798U; Serial numbers 345 70006 to 433 70085. Purchased after 1st November 2003.
See a list of details to help identify the product
Reason the product is recalled
As a precautionary measure if the cooktop is switched off at the cooktop On/Off sensor panel only, without having switched each individual cooking zone down to zero, there is a very small chance that cooking zones will remain active, irrespective of what the user does.
The hazards to consumers
Component fault.
What consumers should do
Customers to call Toll-free 1800 001 218 Monday to Friday between 8am and 5pm to organise a service technician to replace the control panel without cost to the customer. Customers should have their model and serial number available when calling the Toll.
Details to help identify the product
Supplier running the recall
Electrolux Home Products Pty Ltd
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2004/7296 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
