Product description
Lightweight mobile; attaches to most cots, playpens, prams and baby carriers.
See a list of details to help identify the product
Reason the product is recalled
The white part of the clamp (which attaches the mobile to a cot or play pen) may crack and weaken the clamp.
The hazards to consumers
If the clamp fails the mobile could fall into the cot. This may pose an injury risk to the cot occupant.
What consumers should do
Consumers should go to https://support.vtech.com.au/ and raise a ticket on the support portal. Consumers will be given instructions as to how to return the product. Consumers will be offered a full refund (including postage).
Details to help identify the product
Supplier running the recall
Identifying numbers
SKU
80-503003
Dates available for sale
-
Where the product was sold
Nationally
International
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/16456 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
