Product description

10.1 inch portable DVD player

See a list of details to help identify the product

Reason the product is recalled

The internal battery may overheat and melt if left plugged into the mains for a long period of time.

The hazards to consumers

Overheating batteries can cause fire, property damage and loss of life.

What consumers should do

Consumers should immediately stop using products that fall within the serial number range. Other serial numbers of this model are not affected. Please return the unit to your local WOW store for a replacement battery to be fitted free of charge. A reply-paid envelope can be provided. For inquires contact WOW Sight & Sound on 13 28 38 or at feedback@1wow.com.au

Details to help identify the product

Supplier running the recall

WOW Sight & Sound

Who sold the product

WOW Sight & Sound

Identifying product features

Model number: VUESPD1020 Serial numbers: VUESPD102082011000001 to VUESPD102082011001000

Identifying numbers

Other identifying numbers

Model number: VUESPD1020
Serial numbers: VUESPD102082011000001 to VUESPD102082011001000

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13030 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.