Product description

DealsOz models:
Boxton (one burner), Arlington (one burner)
Valencia (two, three and five burner) SOHO (two and five burner)

See a list of details to help identify the product

Reason the product is recalled

The products fail the requirements of the Consumer Goods (Decorative Alcohol Fuelled Devices) Safety Standard 2017. The products are missing a warning that advises consumers of the dangers of filling an alcohol fuelled device when it is lit.

The product was also supplied without a fuel container with a flame arrester or an automatic fuel pump system.

The hazards to consumers

If the device is filled whilst lit, it can cause severe burn injuries to the user or possible death of the user. Fire may also cause property damage.

What consumers should do

Consumers should immediately stop using the ethanol fireplace. Please contact DealsOz on 1300 040 677 to obtain a new fuel bottle with flame arrester and warning label. [Mon – Fri 10:00 am to 5:00pm] or via email at info@dealsoz.com.au to obtain a new fuel bottle with flame arrester and correct warning label.

Details to help identify the product

Supplier running the recall

DealsOz

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/16625 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.