Reason the product is recalled
Manufacture of the product deviated from component specifications during production. The Supply Cord may not comply with Australian Standards.
The hazards to consumers
If the defect occurs, there is potential for short circuit or electric shock.
What consumers should do
Stop using the Iron immediately. Contact Webstercare to receive a refund or replacement. Contact Webstercare by calling 1800 244 358 or email info@webstercare.com.au
Details to help identify the product
Supplier running the recall
Identifying product features
Product Code: 320, Model Number: HOST-701
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14531 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.