Product description

Model FJ 303, Serial Nos. 00252603 to 03351412 and 64443156 to 95243332; and Model FJ 383, Serial Nos. 00251165 to 03054003 and 64244656 to 95241694. Freezers were available for sale between November 1996 and September 2000.

See a list of details to help identify the product

Reason the product is recalled

Risk of failure in the defrost timer which may result in the freezer ceasing to function, releasing smoke, damaging the freezer and surrounds and may result in freezer igniting.

The hazards to consumers

Fire.

What consumers should do

Call Toll Free 1800 001 218 to organise a service technician to replace the defrost timer without cost to the customer. Customers should have their model and serial number available when calling the Toll Free number.

Details to help identify the product

Supplier running the recall

Email Limited

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2000/4575 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.