Product description
Isolating ball valve with flood stop
BV 120C
BV 120C
See a list of details to help identify the product
Reason the product is recalled
A fault has been detected with an internal component which may prevent correct operation of shut-off feature.
The hazards to consumers
The shut-off failure may occur in some valves with a risk of flooding should the hose connected fail.
What consumers should do
Consumers are advised to remove the FS 037 valve component from the BV 120 Flood Stop Isolating Ball Valve and contact Con-Serv direct for component exchange on 07 3630 5744 or warranty@con-serv.com.au
If assistance removing the faulty part is required please contact Con-Serv on 07 3630 5744 for further assistance.
If assistance removing the faulty part is required please contact Con-Serv on 07 3630 5744 for further assistance.
Details to help identify the product
Supplier running the recall
Con-Serv Corporation Australia Pty Ltd
Who sold the product
Various bathroom and plumbing retailers throughout Australia
Identifying numbers
Other identifying numbers
Batch codes between N0301 and N1101
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15740 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
