Product description

Climbing rope ascender

See a list of details to help identify the product

Reason the product is recalled

There are certain circumstances, particularly on tensioned ropes, where the device does not lock onto the rope as it should and may slip when initially loaded.

The hazards to consumers

In certain situations, such as crevice rescues, if the defect occurs this may lead to injury or death.

What consumers should do

If you possess a Ropeman 3, then you should stop using it immediately and return it to your retailer, or if this is not possible, to your local distributor. Wild Country will arrange as soon as possible your choice of a replacement Ropeman 1 or Ropeman 2, plus a locking karabiner.

Download this form and fill it out with your returned Ropeman 3
http://www.expeditionequipment.com.au/Wild%20Country%20RM3/Wild%20Country%20Ropeman%203%20Recall%20Form.pdf

Then return the Wild Country Ropeman 3 either;
1. To the retailer where you purchased the Wild Country Ropeman 3
2. To Expedition Equipment
3. Directly to Wild Country Headquarters in the UK.

In Australia:
Expedition Equipment
Unit 31 28 Barcoo Street
Roseville 2069
New South Wales

For International:
Wild Country UK
Meverill Rd
Tideswell
Nr Buxton
Derbyshire
SK17 8PY
Wild Country International

For more information, do not hesitate to contact Expedition Equipment by phone or email.
Phone : 02 9417 5755
Email: sales@expeditionequipment.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Bogong Equipment, K2 Basecamp, MainPeak, Mountain Equipment, Southern Cross Equipment, Rock Hardware, Scout Outdoor Centre, Arapilies Mountain Shop, Mont Adventure Store, Highpoint Access & Resque.

Identifying product features

LAL, LBL, MMA, MBA, MMB, MMC, MMD, MME, MMF, MMG, MMH, MMJ

Identifying numbers

Other identifying numbers

LAL, LBL, MMA, MBA, MMB, MMC, MMD, MME, MMF, MMG, MMH, MMJ

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13427 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.