Product description

A stainless-steel circular shield installed over the top of a Thetford gas stove to protect the flame from wind when cooking outdoors.
Windshield set to suit Thetford stoves can be identified by the code printed on the inside of the shield:

  • KS0690 (4-burner)
  • KS0678 (3-burner)
  • KS0681 (2-burner)

See a list of details to help identify the product

Reason the product is recalled

The design of the windshield can concentrate heat onto the gas stove surface.

The hazards to consumers

There is a risk of serious burn injury to consumers and/or property damage resulting from the hot stove surface including items directly under the gas stove.

What consumers should do

Stop using the windshield product(s) immediately and uninstall/remove the product(s) from the stove.
Follow the instructions on the recall webpage to return the product and receive a full refund for both the product and return post costs.
For further information, contact KAON by email info@kaon.com.au or phone 07 3180 1470 Monday to Thursday 7:00 am to 3:30 pm EST and Friday 7:00 am to 1:00 pm EST.

Details to help identify the product

Supplier running the recall

Who sold the product

Instore and online from Roof Racks Galore
Online from KAON

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

Australia

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/19888 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Resources Safety and Health Queensland if you have a question about the reason the product is recalled or the hazards to consumers.