Product description

Clothes steamer. Advertised and sold directly on Television.

See a list of details to help identify the product

Reason the product is recalled

Some units may be faulty and may result in the product short-circuiting or overheating.

What consumers should do

Letters sent to all customers. Do Not use this product. Return to Free Post Address: Reply Paid 30, ULD Danoz, East Parcel Centre, 66 Mentmore Ave, Rosebery NSW 2018. Danoz will issue a full refund including postage & handling. Enquiries to 1300 135 08

Details to help identify the product

Supplier running the recall

Danoz Direct

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2002/5221 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.