Product description
High Bay / Low bay Luminaires
See a list of details to help identify the product
Reason the product is recalled
Certain capacitors within the luminaire 'from a nominated date range' under cartain operating conditions are failing in a non passive manner.
The hazards to consumers
A loud bang, smoke and/or flames may emanate from the luminaire
What consumers should do
They should ring the toll free telephone number 1800 116672 to register any concerns.
Details to help identify the product
Supplier running the recall
Who sold the product
Various electrical wholesalers throughout Australia
Identifying product features
96037592, 96039271, 96040110, 96037590, 96039270, 96039925, 96038558, 96038942, 96016193
Identifying numbers
Other identifying numbers
96037592, 96039271, 96040110, 96037590, 96039270, 96039925, 96038558, 96038942, 96016193
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2010/11997 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.

Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
