Product description
XCD metal ceiling projector drop mount
Model: XCDPROM1
See a list of details to help identify the product.
Reason the product is recalled
The mount does not contain a secondary locking mechanism. The adjustable arm may fall from the mount if the mount is adjusted with the projector attached.
The hazards to consumers
There is a risk of serious injury if the adjustable arm falls from the ceiling mount with the projector attached.
What consumers should do
Consumers must not attempt to adjust the length of the projector mount by releasing its locking mechanism, without first removing the attached projector.
Consumers should contact JB Hi-Fi by calling 1300 524 266 (Mon-Fri 8am to 7pm, Sat 9am to 5pm, AEST) or by sending an email to homeservices@jbhifi.com.au, to arrange installation of a replacement projector mount (at no cost to the consumer).
Details to help identify the product.
Supplier running the recall
Who sold the product
JB Hi Fi
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20235 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
