Reason the product is recalled
Advanced Lighting Technologies Australia, Inc has become aware of several incidents involving High Bay luminaires where certain capacitors installed in our High Bay luminaires have failed in a destructive manner. The probability of such incidents is quite low, however, Advanced Lighting Technologies has elected to proactively address the issue with customers.
The hazards to consumers
It is possible that affected capacitors could fail in a destructive manner, resulting in parts of the capacitor melting and / or smoke originating within the luminaire.
What consumers should do
Corrective Action:
For affected products, Advanced Lighting will provide a lamp refurbishment pack. This provides the opportunity to replace the ageing lamp, and as the same time the capacitor without disruption of illumination.
Action Required:
If customers have a specified light fitting please call us on 03 9800 5600 ( on workdays from 9.00 am to 5.00 pm EST ) and have your product part number / description, order and supplier details ready. We will take your details and confirm whether you have affected capacitors and confirm corrective action.
For affected products, Advanced Lighting will provide a lamp refurbishment pack. This provides the opportunity to replace the ageing lamp, and as the same time the capacitor without disruption of illumination.
Action Required:
If customers have a specified light fitting please call us on 03 9800 5600 ( on workdays from 9.00 am to 5.00 pm EST ) and have your product part number / description, order and supplier details ready. We will take your details and confirm whether you have affected capacitors and confirm corrective action.
Details to help identify the product
Supplier running the recall
Who sold the product
ACTIVE ELECTRICAL SERVICES,
AMCOR BUSINESS SERVICES,
AUST REGIONAL WHOLESALERS,
AWE-SIM ELECTRICAL WHOLESALERS,
BNR INDUSTRIAL AUTOMATION,
CATERPILLAR OF AUSTRALIA PTY LTD,
CME,
C-MORE LIGHTING,
COCA COLA AMATIL,
EAGLE LIGHTING (SYDNEY) P/L,
FAIRFIELD ELECTRICAL SUPPLIES,
GORDON MACDONALD PTY LTD,
IVECO TRUCKS AUSTRALIA LTD,
J G WHITE ELECTRICS,
L & H GROUP,
LAURIE DONOVAN,
LAWCORP ELECTRICS PTY LTD,
LIGHTING ADVISORY SERVICE WA,
LITESOURCE PTY. LTD.,
LOWE ELECTRICAL,
MELBOURNE ELECTRIC COMPANY,
METAL MANUFACTURERS LIMITED,
MICROBOT AUSTRALIA,
MIDDENDORPS,
MONDOLUCE,
MR FLURO PTY LTD,
MULTIPLEX ASSET MANAGEMENT PTY.LTD,
PFIZER AUSTRALIA PTY LTD,
RAPID POWER PTY LTD,
REXEL AUSTRALIA ELECTRICAL SUPPLIES,
SOUTHERN CROSS CRANES,
STRETCH ELECTRICS PTY LTD,
TITAN TRADING,
VEALLS ELECTRICAL WHOLESALE SUPPLIES P/L,
ZENITH LIGHTING PTY LTD
AMCOR BUSINESS SERVICES,
AUST REGIONAL WHOLESALERS,
AWE-SIM ELECTRICAL WHOLESALERS,
BNR INDUSTRIAL AUTOMATION,
CATERPILLAR OF AUSTRALIA PTY LTD,
CME,
C-MORE LIGHTING,
COCA COLA AMATIL,
EAGLE LIGHTING (SYDNEY) P/L,
FAIRFIELD ELECTRICAL SUPPLIES,
GORDON MACDONALD PTY LTD,
IVECO TRUCKS AUSTRALIA LTD,
J G WHITE ELECTRICS,
L & H GROUP,
LAURIE DONOVAN,
LAWCORP ELECTRICS PTY LTD,
LIGHTING ADVISORY SERVICE WA,
LITESOURCE PTY. LTD.,
LOWE ELECTRICAL,
MELBOURNE ELECTRIC COMPANY,
METAL MANUFACTURERS LIMITED,
MICROBOT AUSTRALIA,
MIDDENDORPS,
MONDOLUCE,
MR FLURO PTY LTD,
MULTIPLEX ASSET MANAGEMENT PTY.LTD,
PFIZER AUSTRALIA PTY LTD,
RAPID POWER PTY LTD,
REXEL AUSTRALIA ELECTRICAL SUPPLIES,
SOUTHERN CROSS CRANES,
STRETCH ELECTRICS PTY LTD,
TITAN TRADING,
VEALLS ELECTRICAL WHOLESALE SUPPLIES P/L,
ZENITH LIGHTING PTY LTD
Identifying product features
High Bay Luminaires beginning with the following product code prefix, Z#, ZA, ZAL, ZAR, ZC or ZE
The potentially affected capacitors can be identified by:
• the brand name “Atco”
• the country of origin designation as “Made in Germany”
• the model “CP” type 250V 18uf, 20uf, 25uf and 30uf rated lighting capacitor
• the Batch Numbers “26/04” to “30/05”, indicating the capacitor was manufactured between June 2004 to July 2005. • the luminaire production dates between "29/04" ( July 04 ) to "01/06" ( January 06 )
Identifying numbers
Other identifying numbers
High Bay Luminaires beginning with the following product code prefix, Z#, ZA, ZAL, ZAR, ZC or ZE
The potentially affected capacitors can be identified by:
• the brand name “Atco”
• the country of origin designation as “Made in Germany”
• the model “CP” type 250V 18uf, 20uf, 25uf and 30uf rated lighting capacitor
• the Batch Numbers “26/04” to “30/05”, indicating the capacitor was manufactured between June 2004 to July 2005. • the luminaire production dates between "29/04" ( July 04 ) to "01/06" ( January 06 )
The potentially affected capacitors can be identified by:
• the brand name “Atco”
• the country of origin designation as “Made in Germany”
• the model “CP” type 250V 18uf, 20uf, 25uf and 30uf rated lighting capacitor
• the Batch Numbers “26/04” to “30/05”, indicating the capacitor was manufactured between June 2004 to July 2005. • the luminaire production dates between "29/04" ( July 04 ) to "01/06" ( January 06 )
Dates available for sale
-
Where the product was sold
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2010/12003 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
