Reason the product is recalled
The product does not comply with the mandatory standards for products containing button/coin batteries.
The button/coin batteries are not adequately secured and are accessible by young children.
The product does not include the required warning information.
The hazards to consumers
Risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow them or place them inside their body.
Severe or fatal injuries can happen in 2 hours or less.
Consumers may be unaware that the product contains button batteries.
What consumers should do
- Stop using the product and keep it out of reach of children.
- Return the sword to your local EB Games store for a full refund.
Contact:
EB Games
email: customer.service@ebgames.com.au
call: 07 4800 4084 8:00 am to 4:00 pm Monday to Friday
Details to help identify the product
Supplier running the recall
Who sold the product
EB Games and Zing Pop Culture
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20500 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
