Product description

Undersink instant boiling water heaters (have a tap mounted on the sink) purchased between 1 July 1998 and 25 August 2000.

See a list of details to help identify the product

Reason the product is recalled

An electrical wiring fault has been detected that could lead to an electric shock.

The hazards to consumers

Electric Shock.

What consumers should do

Stop using the heater, unplug from the power supply and contact Zip on free call 1800 789 060 to arrange for a free site inspection, test and free correction if required.

Details to help identify the product

Supplier running the recall

Zip Heaters (Aust) Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2000/4527 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.