Product description
Updated recall notice: 5 September 2024 - Serial number details included
Cordless robotic swimming pool cleaner.
Affected products have a 18 character serial number beginning with ACLA03133 and followed by one of the bolded 4 digit combinations below, as indicated in the red box in the photo.
• 4723
• 4823
• 4923
• 5023
• 5123
• 5223
• 0124
• 0224
• 0324
• 0424
• 0524
See a list of details to help identify the product.
Reason the product is recalled
A manufacturing defect has created weak points in the battery enclosure, which may allow water to leak into the battery and cause overheating.
The hazards to consumers
There is a risk of serious injury or property damage if the battery overheats and causes a fire.
What consumers should do
Consumers with affected products are advised:
• To turn off their product and not to use or charge it.
• To keep the product separate from the docking station.
• To contact Fluidra to arrange for the affected product to be picked up from the consumer's premises and the delivery of a new replacement product.
This will be at no cost to the consumer.
Consumers can contact Fluidra by phone on 1300 392 578 (Operating hours - 8:30am - 5:00pm AEST Mon - Fri), email at au.fr1000recall@fluidra.com or by visiting the website: www.zodiac.com.au/ProductRecall
Details to help identify the product.
Supplier running the recall
Identifying numbers
Electrical approval number
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20261 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
