Product description
Detachable Australian Plug Adaptor for Plantronics Power Supplies
See a list of details to help identify the product
Reason the product is recalled
In some rare circumstances, the faceplate of the plug adaptor (from which the pins protrude) may separate from the plug body when pulling the unit out of the socket outlet, exposing live parts and presenting an electric shock hazard.
The hazards to consumers
Risk of electric shock.
What consumers should do
Switch off the power to the adaptor before removing the adaptor from any socket outlets. If you are not certain that the power has been switched off, seek qualified help to confirm the power is off and to remove the adaptor safely. Contact Plantronics at www.plantronics.com.au/PlugAdaptor or on 1800 089 681 between 9am to 5pm, Monday-Friday for instructions on how to obtain a free replacement adaptor.
Details to help identify the product
Supplier running the recall
Who sold the product
OfficeWorks, EB Games, and various electronics retailers
Identifying product features
All detachable plug adaptors supplied with Plantronics office and Bluetooth headset products that are marked with only a two digit number on the face of the plug adaptor near the pins are affected. Note-Those adaptors marked with an additional four digit number along with the two digit number are not part of this recall.
Identifying numbers
Other identifying numbers
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13319 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.