Recall published

Topics

Electronics and technology
Power supply and storage

Product description

White extension leads (with and without piggy back plugs) in lengths of 1m to 15m

See a list of details to help identify the product

Reason the product is recalled

The wires have been accidentally transposed during manufacture, meaning the pins on the plug may not be wired to the correct aperature on the socket.

The hazards to consumers

If the Active and Earth wires are swapped, there is a risk of electric shock if the extension lead is used with a Class 1 (earthed) appliance.

What consumers should do

Customers are advised to unplug the product immediately and contact the HPM Legrand Australia call centre on 1300 369 777 (selecting option 1) between 9am and 5pm Monday to Friday. Customers are further requested to have the potentially affected product with them when they make the call.

Details to help identify the product

Supplier running the recall

Legrand Australia

Who sold the product

Mitre-10, Officeworks, Danks, Dick Smith Electronics, Big W, Electrical Wholesalers

Identifying product features

R2702 - 2 metre white extension lead R2703 - 3 metre white extension lead R2705 - 5 metre white extension lead R2707 - 7 metre white extension lead R2710 - 10 metre white extension lead R2715 - 15 metre white extension lead R2601 - 1 metre white extension lead with piggy back plug R2602 - 2 metre white extension lead with piggy back plug R2604 - 4 metre white extension lead with piggy back plug R2606 - 6 metre white extension lead with piggy back plug R2610 - 10 metre white extension lead with piggy back plug Affected products have the date code 02/12, 03/12, and 04/12.

Identifying numbers

Other identifying numbers

R2702 - 2 metre white extension lead
R2703 - 3 metre white extension lead
R2705 - 5 metre white extension lead
R2707 - 7 metre white extension lead
R2710 - 10 metre white extension lead
R2715 - 15 metre white extension lead
R2601 - 1 metre white extension lead with piggy back plug
R2602 - 2 metre white extension lead with piggy back plug
R2604 - 4 metre white extension lead with piggy back plug
R2606 - 6 metre white extension lead with piggy back plug
R2610 - 10 metre white extension lead with piggy back plug
Affected products have the date code 02/12, 03/12, and 04/12.

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

HPM Extension Lead Recall Notice.pdf 127.7 KB

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13171 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.