Product description
Hoover Dual Power Plus Carpet Washer
Model 12300114
Model 12300114
See a list of details to help identify the product
Reason the product is recalled
In some instances, the rubber seal on the motor does not effectively seal the motor housing. This could allow water to flow into the motor housing area.
The hazards to consumers
If the defect occurs while the product is in use, the user may receive an electric shock causing serious injury or death.
What consumers should do
Consumers should immediately stop using the product and return it to their nearest Godfreys store for a full refund of the purchase price.
Consumers should visit https://www.godfreys.com.au/locator to find their nearest Godfreys store.
Consumers can contract Godfreys (Electrical Home-Aids Pty Ltd) by calling 1800 815 270 (Australia) Mon-Fri 9:00am – 5:00pm.
Consumers should visit https://www.godfreys.com.au/locator to find their nearest Godfreys store.
Consumers can contract Godfreys (Electrical Home-Aids Pty Ltd) by calling 1800 815 270 (Australia) Mon-Fri 9:00am – 5:00pm.
Details to help identify the product
Supplier running the recall
Who sold the product
The product was sold exclusively in Godfreys stores in Australia and New Zealand.
Identifying numbers
SKU
Serial Numbers 1833 and above
Dates available for sale
-
Where the product was sold
Nationally
International
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17296 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
