Product description
Electric bicycle crank arm installed on Cube E-mountain bikes.
See list of affected models below.
See a list of details to help identify the product
Reason the product is recalled
The crank arm may become loose and separate from the drive shaft on affected Cube E-mountain bikes.
The hazards to consumers
Risk of serious injury or death from a collision if the crank arm separates from the drive shaft.
What consumers should do
- Stop using the Cube E- mountain bikes with affected crank arms immediately.
- Return bikes to the nearest Cube dealer for inspection and bolt replacement.
Contact
Pedal Group
call: (07) 3861 8900 (option 3) between 8:30 am to 5:30 pm AEST, Monday to Friday.
email: warranty@pedalgroup.com or please visit the place of purchase.
Details to help identify the product
Supplier running the recall
Who sold the product
99 Bikes
Independent Bicycle Dealers
Identifying product features
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20593 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
