Product description
Wireless power banks with ESR printed on the back and model number printed on the right side.
Sold in dark blue, light blue, grey, white and black. Affected models have 5 circular LED lights on one side.
Model numbers:
- 2G520
- 2G505B
- 2G512B
See a list of details to help identify the product
Reason the product is recalled
The power banks may overheat and catch fire.
The hazards to consumers
Risk of serious burn injuries and/or property damage if the power banks overheat and catch fire.
Incidents have occurred overseas resulting in property damage.
What consumers should do
1. Stop using affected power banks immediately.
2. Contact ESR for a full refund.
3. Dispose of affected power banks in accordance with local requirements for lithium-ion batteries. Confirmation of disposal will be sought prior to processing a refund.
Contact:
ESR
Call: 03 7045 1940
Email: support@esrtech.com
Visit: https://au.esrtech.com/
Details to help identify the product
Supplier running the recall
Who sold the product
Dexterifytech AU Store on Amazon Australia
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20656 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
