Dulux Australia — Aquanamel Semi Gloss Vivid White & Ultra Deep Tone Base 4L

Affected can with thread

What are the defects?

The cans may have a fine wire thread protruding from the top seam (see above photo).

What are the hazards?

A person trying to pull a thread off with a bare hand may receive a minor cut.

What should consumers do?

If there is no thread protruding at the top of the can, the product is not affected. If there is a protruding thread, the consumer should remove it wearing leather or lined thick rubber gloves, or by using a pair of pliers. Consumers should not try to remove the thread with a bare hand.

Alternatively, consumers can return the product to the place of purchase for a refund or replacement.

Consumers can call Dulux Help and Advice on 13 25 25, email dulux.customer.service@dulux.com.au or visit https://www.dulux.com.au/ for more information.

Traders who sold this product

Bunnings Warehouse
Inspirations Paint
Various independent hardware stores

Where the product was sold
South Australia
Dates available for sale
  • 25 September 2018 - 19 October 2018

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category