Freedom—Utility Chair Steel Dining Replica "Tolix"
What are the defects?
When used incorrectly, the tapering of the inside bottom of a chair leg may lead to an entrapment or laceration hazard.
What are the hazards?
Entrapment or laceration hazard.
What should consumers do?
Freedom will supply a free plug insert kit to customers and these plugs will need to be inserted into the legs of the chairs. Once plugs have been inserted this safety risk is eliminated. To obtain the free plug insert kit please email firstname.lastname@example.org.
Customers can choose to visit a Freedom store or email email@example.com to arrange an exchange of their Utility chairs for our current Laurent model available in two colours. The Laurent chair looks similar but does not pose the same safety risk as the design of the inner lower leg is different. Alternatively, customers can return their Utility chairs to a
Freedom store for a refund.
For more information contact Freedom Customer Service at firstname.lastname@example.org or on 1300 135 588 and select option 9 between 9.00am-5.30pm AEST Mon-Fri or visit www.freedom.com.au/help/product-recall-notice/
Freedom and its franchisees, Freedom Excess, BBO (our clearance outlet)
- 1 March 2011 - 1 March 2014
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.