REDARC Electronics — Tow-Pro Elite V2 Electric Trailer Brake Controller
What are the defects?
Where the installation has not been carried out in accordance with the product manual, using dedicated wiring from a single battery supply, there is potential at any time for no trailer brake output indicated by a flashing yellow/red warning lamp.
What are the hazards?
When towing, the braking distance of the tow vehicle and trailer may be increased and that could lead to a risk of a car accident.
What should consumers do?
Affected consumers should contact REDARC Electronics by calling 1800 733 272 or 08 8322 4848 (Monday to Friday, 8am - 5:30pm (ACDST)), or by email firstname.lastname@example.org to find the details of their nearest REDARC dealer/installer to change over the main control unit of the TowPro Elite V2 electric trailer brake controller, free of charge.
If the TowPro Elite V2 electric trailer brake controller is not installed on a vehicle, the consumer should contact REDARC to arrange a free replacement.
Customers can also contact REDARC online https://www.redarc.com.au/recall-notice and check using the serial number checking tool if their product is in the affected batch.
Independent auto electricians
TowBar fitment specialists
Online auto parts stores
Specialist 4WD stores
- 1 September 2018 - 21 January 2019
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.