PRA number
2017/16212
Published date
Reasons the product is recalled
The product has only a single layer of insulation between the wiring and the top of the iron, which is non compliant with Australia Safety Standard 60335.2.3.
The hazards to consumers
There is a possible risk of electric shock.
What consumers should do
Owners are advised to stop using the machine and return the product to Sunbeam for a full refund or higher value replacement product.
Please reach out to the Sunbeam Corporation Pty Ltd consumer services team at 1300 881 861 (Monday – Thursday 8:30 am – 5 pm AEST, Friday 9:30 am – 5 pm AEST) to learn if your product is affected.
Please reach out to the Sunbeam Corporation Pty Ltd consumer services team at 1300 881 861 (Monday – Thursday 8:30 am – 5 pm AEST, Friday 9:30 am – 5 pm AEST) to learn if your product is affected.
Supplier
Traders who sold this product
BSR, David Jones, Harvey Norman, Narta, The Good Guys, Sunbeam Australia - outlets, Sunbeam Australia - ecommerce
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.