Sunbeam Corporation Pty Ltd — Sunbeam Sous Chef™ Stir Multi Cooker; Model MU3000

Sunbeam Sous Chef Stir Multi Cooker MU3000
Sunbeam Sous Chef Stir Multi Cooker markings

Identifying features

SKU
Model MU3000 (engraved on the bottom of the unit)

What are the defects?

If the product is used in "slow cooker mode" (on either the high or low settings), the product may not reach and maintain a temperature during the allotted cook time that is sufficient to fully cook the food.

What are the hazards?

Consumers could be exposed to undercooked, or not properly cooked, meats.

What should consumers do?

Owners of the affected product should return the unit to the place of purchase for a full refund.

Once owners have received a store refund, they should contact the Sunbeam Consumer Services team on 1300 138 774 (Mon-Thurs 8.30am to 5pm AEST and Friday 9.30am to 5pm AEST) to receive a token of appreciation.

Supplier
Sunbeam Corporation Pty Ltd
Traders who sold this product

Bing Lee
BiRite
BSR
David Jones
JB HiFi
Mitchel and Brown
Myer
Retravision (excluding Dorsett)
The Good Guys
Harvey Norman
Sunbeam Australia - Outlets
Sunbeam Australia - ecommerce

Where the product was sold
Nationally
Dates available for sale
  • 17 February 2017 - 18 May 2017

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category