Western Digital — Power Supply model number APP524-051240U for My Passport Wireless Pro and SSD Hard Drives
What are the defects?
If the power supply is assembled incorrectly, live parts can be exposed, which does not comply with the electrical safety standard.
What are the hazards?
Risk of electric shock.
What should consumers do?
Cease using Power Supply APP524-051240U immediately by turning off GPO (general power outlet), disconnect the adaptor from supply, store power supply securely. Contact Western Digital to receive a replacement and information regarding safe disposal of the power supply. Consumers may continue to use their hard drive products without the power supply.
For further information, contact Western Digital on the toll free number 1800 429 861 (Monday to Friday, 8.30am - 5pm AEST) or via the email submission form at https://support.wdc.com/support/case.aspx?lang=en
- 1 June 2016 - 30 November 2019
Recall advertisements and supporting documentation
Electrical Safety Office (QLD) is the responsible regulator for this recall.