Western Digital — Power Supply model number APP524-051240U for My Passport Wireless Pro and SSD Hard Drives

Photograph of Western Digital Power Supply for My Passport Wireless Pro and SSD
Photograph for Western Digital Hard Drive

Identifying features

Model No: APP524-051240U

What are the defects?

If the power supply is assembled incorrectly, live parts can be exposed, which does not comply with the electrical safety standard.

What are the hazards?

Risk of electric shock.

What should consumers do?

Cease using Power Supply APP524-051240U immediately by turning off GPO (general power outlet), disconnect the adaptor from supply, store power supply securely. Contact Western Digital to receive a replacement and information regarding safe disposal of the power supply. Consumers may continue to use their hard drive products without the power supply.

For further information, contact Western Digital on the toll free number 1800 429 861 (Monday to Friday, 8.30am - 5pm AEST) or via the email submission form at https://support.wdc.com/support/case.aspx?lang=en

List of traders who sold this product
Where the product was sold
Dates available for sale
  • 1 June 2016 - 30 November 2019

Recall advertisements and supporting documentation

Responsible regulator

Electrical Safety Office (QLD) is the responsible regulator for this recall.