PRA number
2019/17674
Published date
Reasons the product is recalled
The decorations surrounding the candle holder could catch fire and remain alight longer than permitted by the permanent ban 'Consumer Protection Notice No.12 of 2011 - Permanent ban on combustible candle holders'.
The hazards to consumers
Potential burns or fire causing property damage, serious injury or death could occur.
What consumers should do
Consumers should immediately cease using the products and return the products to any BIG W store for a full refund. No proof of purchase is required.
For information on the recall, visit https://www.bigw.com.au/help/recalls-content
For more information, please contact Big W Customer Service on 1300 244 999 or visit https://www.bigw.com.au/contact-us
For information on the recall, visit https://www.bigw.com.au/help/recalls-content
For more information, please contact Big W Customer Service on 1300 244 999 or visit https://www.bigw.com.au/contact-us
Supplier
Traders who sold this product
BIG W
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.