Bicycle frames for the following Tern bicycle models:
What are the defects?
The weld between the main tube and the OCL joint may crack and dislocate on affected frames.
What are the hazards?
A cracked/dislocated frame may pose a fall hazard to the consumer.
What should consumers do?
Cease use of the bicycle and take it to the place of purchase to enable the serial number to be checked. Problem frames will be replaced by the retailer at no cost. Alternatively, you can contact Bike Box directly via firstname.lastname@example.org
Where the product was sold