Bike Box (Quartra Pty Ltd)—Verge X30h, X20, X10, and S11i, and Eclispe S11I OCL Bicycle Frames

PRA number

2013/13575

Published date

10 May 2013

Product description

Bicycle frames for the following Tern bicycle models:
Verge X30
Verge X20
Verge X10
Verge S11I
Eclipse S11i

Identifying features

Frames manufactured between September 2011 and March 2012, which are identifiable by frame number starting with AM1A or is in the series AM1102 through AM1207

Other identifying numbers

Frames manufactured between September 2011 and March 2012, which are identifiable by frame number starting with AM1A or is in the series AM1102 through AM1207

Reasons the product is recalled

The weld between the main tube and the OCL joint may crack and dislocate on affected frames.

The hazards to consumers

A cracked/dislocated frame may pose a fall hazard to the consumer.

What consumers should do

Cease use of the bicycle and take it to the place of purchase to enable the serial number to be checked. Problem frames will be replaced by the retailer at no cost. Alternatively, you can contact Bike Box directly via info@bikebox.com.au

Supplier

Bike Box (Quartra Pty Ltd)

Where the product was sold

Nationally

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