PRA number
Published date
Product description
Bose bass modules manufactured before April 1, 2006 and sold as part of certain Acoustimass®, Lifestyle® and Companion™ home theatre speaker systems.
The components are black or white.
The Bose logo, product name, serial number “SER. NO.” and date code are printed on the product label, which is located either on the back or bottom of the bass module.
Reasons the product is recalled
Electrical parts within the bass modules may crack and fail which can lead to a short circuit and overheating.
The hazards to consumers
There is a risk of fire and electric shock if a short circuit occurs.
What consumers should do
Consumers with an affected bass module should immediately stop using the module and unplug it from the electrical outlet. Consumers should visit: https://www.bose.com.au/en_au/support/bm_safety_service.html for instructions on how to return their affected bass module for repair, free of charge.
Consumers can obtain further information at https://www.bose.com.au/en_au/support/bm_safety_service.html or by telephone on 02 7255 6528
Supplier
Traders who sold this product
Authorised Bose retailers.
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.