PRA number
Published date
Reasons the product is recalled
The product has a delayed response time for triggering the alarm.
It does not meet the EN 50291-1:2018 standard for the response time of carbon monoxide alarms.
The hazards to consumers
There is a risk of serious illness, injury or death if triggering of the alarm is delayed.
Depending on the level of exposure, consumers may experience symptoms including headaches and nausea.
There is an increased risk of serious illness, injury or death the longer consumers are exposed to carbon monoxide.
What consumers should do
Consumers should stop using the product immediately and return the product to Cavius Australia Pty Ltd or any retailer that sold the product.
Consumers will be offered a replacement alarm (Quell Q10LLCO) or a full refund.
For more information, consumers can contact Cavius Australia on 07 3556 1441 (Monday to Friday, 8:00am to 4:00pm) or by emailing info@cavius.com.au
Traders who sold this product
Metal Manufacturers Pty Ltd
BCF
JD Lighting Parkinson Warehouse
Riviera Australia
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.