PRA number
Published date
Product description
A cordless hand-held brushless hedge trimmer. The hedge trimmer has a grey body with black and green detailing, green trigger switch on the black handle and a 24-inch (61 cm) blade.
Recalled hedge trimmers could have been purchased as a:
- Skin (tool only) – HT2410E
- Hedge trimmer kit (including tool, battery and charger) – HT2411E
The EGO logo is on one side of the hedge trimmer’s body and the model number HT2410 and serial number are on the opposite side.
Recalled hedge trimmers have a serial number in one of the following ranges:
- AHT04180500701X – AHT04180501300X
- AHT04180500001X – AHT04180500600X
- AHT04180600001X – AHT04180600300X
- AHT04180604951X – AHT04180605250X
- AHT04180611451X – AHT04180611750X
Reasons the product is recalled
The rear trigger switch can fail to rebound after being pressed, which can cause the hedge trimmer to activate unexpectedly.
The hazards to consumers
There is a risk of serious injury including laceration if the hedge trimmer activates unexpectedly.
What consumers should do
Stop using the recalled hedge trimmer immediately.
Consumers should contact Chervon for a free repair of the rear trigger switch.
To organise the repair, you can:
- register your details via the EGO recall portal
- phone Chervon on 1300 000 346 (select option 3) 9am to 5pm Monday to Friday
- email support@egopowerplus.com.au
Once registered, Chervon will contact consumers to direct them to the nearest repair agent to have their hedge trimmer repaired.
If you cannot return the unit to a repairer or have sold or gifted it to another person you should contact Chervon.
Supplier
Traders who sold this product
Trade Tools
Total Tools
Sydney Tools
Mitre 10
Home Timber & Hardware
Stratco
Independent stores
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
