Product description
CW Remote Controls/Transmitters that operate Roller Shutters, Blinds & Awnings.
Affected products are 1 & 5 Channel CW Wall Transmitters, 1, 5 or 15 Channel Mobile Transmitters and 8 Channel Timer Mobile Transmitters
See a list of details to help identify the product.
Reason the product is recalled
The product does not comply with the mandatory standard for products containing button/coin batteries.
The hazards to consumers
If young children gain access to button batteries and ingest them, they are likely to suffer severe internal burn injuries, which can result in serious injury or death.
Button batteries also pose a choking hazard to young children.
What consumers should do
Consumers should keep remotes in a safe place and out of reach of children to avoid potential injury or harm until they are replaced.
Consumers should register for a remedy by e-mailing recall@cwproducts.com.au and provide the following information:
- Name
- Phone number or email address
- Address
- Qty of impacted transmitters supplied
- Retailer from which the remotes were purchased
CW Products will then contact you by reply e-mail to arrange remediation of the affected products.
For further information or assistance please contact CW products by e-mailing recall@cwproducts.com.au or by phone on 08 8341 0120.
Please note that the supplier is expecting replacement parts to be available from February 2023.
Details to help identify the product.
Supplier running the recall
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19677 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
