PRA number
Published date
Reasons the product is recalled
DynaDrive DD60-10 and DD90-11 model pumps may not be adequately earthed.
An incident has occurred with a DynaDrive pump where a person experienced an electric shock.
The hazards to consumers
Risk of electric shock, which can cause injury.
What consumers should do
Stop using the affected DynaDrive DD60-10 and DD90-11 model pumps immediately and follow the below steps:
- Switch off power at the switchboard using the main breaker switch. If you are unsure how to do this, contact Davey Water Products on 1300 232 839.
- Inspect the rating label to verify whether the pump is affected by the recall.
- If the pump is not affected by the recall, switch power back on at the switchboard using the main breaker switch. Continue to use your pump as normal.
- If the pump is affected by the recall, you should unplug the pump, take a photo of the pump rating label, and register your product using the this link or contact Davey Water Products.
- After the pump has been unplugged, switch power back on at the switchboard using the main breaker switch.
- Davey will organise a free infield service inspection/repair by a certified technician. The technician will verify the earth terminal connection and repair if necessary.
For further information please visit https://www.daveywater.com/au/electrical-product-safety-recall
Please contact Davey Water Products on 1300 232 839 (9am to 5pm AEST, Monday to Friday), email dynadrive@davey.com.au, or contact your local Davey dealer where product was purchased from.
Supplier
Traders who sold this product
See attached Traders list.
List of traders who sold this product
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.