PRA number
2017/16482
Campaign number
42276 SR
Published date
Product description
Set of 3 saucepans with lids and removable handles.
Barcode 9313617422761
Barcode 9313617422761
Why the product is recalled
Under particular conditions the handle may detach from the saucepan.
What the hazards are to consumers
If the handle of the saucepan comes off whilst in use, it may cause serious injury to the user.
What consumers should do
Consumers should not use the product and return to the place of purchase for a full refund.
If the consumer is unable to return to the place of purchase, the item can be returned to FACKELMANN Housewares for a refund.
The item must be returned to the address below with the details of whom the refund cheque should be addressed to:
Address to: Voluntary Withdrawal
Customer Service Department
FACKELMANN Housewares
Locked Bag 4008
Kingsgrove, NSW, 1480
If the consumer is unable to return to the place of purchase, the item can be returned to FACKELMANN Housewares for a refund.
The item must be returned to the address below with the details of whom the refund cheque should be addressed to:
Address to: Voluntary Withdrawal
Customer Service Department
FACKELMANN Housewares
Locked Bag 4008
Kingsgrove, NSW, 1480
Supplier
Traders who sold this product
Sauvage Urbain Fyshwick ACT
Sauvage Urbain Belconnen ACT
Box & Barrel Jindalee QLD
Box & Barrel Garden City QLD
Simple Organised Solutions WA
Box & Barrel Chermside QLD
Sauvage Urbain Belconnen ACT
Box & Barrel Jindalee QLD
Box & Barrel Garden City QLD
Simple Organised Solutions WA
Box & Barrel Chermside QLD
Where the product was sold
Australian Capital Territory
Queensland
Western Australia
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
